Podcast: How to get good reviews from your clients

legal toolkitOnline reviews can make or break a law firm’s reputation. What does it take to consistently receive better reviews? In this episode of Legal Toolkit from the Legal Talk Network, host Jared Correia talks to Sarah Smerage about how lawyers can both get and cultivate better reviews. They talk about going beyond providing excellent legal services and focusing on creating and sustaining a better customer experience. Also discussed is how to handle negative reviews.

Podcast: An audit checklist for your law firm’s website

smartphoneWhen’s the last time you audited your law firm’s website? In this webcast from Lawyerist at Legal Talk Network, guest Karin Conroy talks to Aaron Street and Sam Glover about ways you can make your website more functional and effective. They discuss tips on design, SEO, content and everything you’ll need to perform your own website audit. Learn about website and SEO tools you can use to make your firm’s website better, faster and more effective.